Contact
Contact & Technical Support
Ask a technical question, check spare-part availability, or start a conversation. For equipment service with attachments and a trackable code, use the service request form.
Engineer at the repair workbench
Contact Information
Direct Email
dongsheng.zhu@ducheng-industrial.comPhone
- China +86 151 5812 7706
- Hong Kong +852 4442 5000
- Vietnam +86 186 1176 1939
- Thailand +66 88 660 6999
- Thailand 090 896 0086 (+66 90 896 0086)
Shopee shop
DCiT Automation (opens in a new tab)DCiT Automation, operated by Ducheng Industrial (Thailand) Co., Ltd. Common new genuine spare parts, shipped from Rayong. A full tax invoice can be issued.
Opening hours
Monday–Saturday 7:30–22:00; Sunday 7:30–12:00
Global Headquarters
15-16F Huiwan Center
93 Chengnanhe Road
Jiangbei New District
Nanjing, Jiangsu, China
Zhejiang Regional Headquarters
Room 503, Building 2 / Room 103, Building 1
Huayue Building, 5 Xiyuan Road
Xihu District, Hangzhou, Zhejiang, China
China Branch Offices
Shandong · Jiangsu · Fujian · Anhui · Henan · Shaanxi · Hunan
Thailand — Ducheng Industrial (Thailand) Limited
437/3, Moo 8, Phana Nikhom Subdistrict
Nikhom Phatthana District
Rayong 21180, Thailand
Contact: Zhu Dongsheng
WeChat Official Account
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Equipment service?
Service requests get a trackable code and support attachments — nameplate photos, fault screenshots, reports.
Helpful Information
For the fastest technical answer, include:
- ■ Equipment brand and exact model number
- ■ Active fault codes or alarm descriptions
- ■ What changed before the problem appeared
Ask a VFD Question
Engineers read these directly. No question is too small — a strange noise, a recurring trip, a maintenance decision.